WEBSITE PRIVACY POLICY
Website Privacy Policy
This Privacy Policy sets out the principles followed by Bornova Municipality ("Municipality") when collecting and using personal data obtained through its website upon user request.
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1. What Personal Data Do We Collect Through Our Website?
Our Municipality may collect the following information on its website, depending on users' access to and transactions with the website:
• Identity information
• Transaction security information
• IP information
• Contact information
• Request/complaint management information
• Financial information
• User information
• Incident management information
• User transaction information
and other information that may be necessary for the performance of the website's services, and that is considered personal data pursuant to the Personal Data Protection Law and all relevant legislation.
The user expressly consents to the processing of the data they may voluntarily share with our Municipality within the scope and for the purposes specified in this Privacy Policy.
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2. Information Regarding Cookies Used on Our Website
Our Municipality automatically collects data, such as the sections visited and areas clicked, during users' navigation on the website. You can access the Municipality's policy regarding these cookies on our website.
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3. Purpose of Using the Personal Data We Obtain Through Our Website
Your personal data collected by our Municipality is processed in accordance with both legislation and the basic principles set by the Personal Data Protection Authority. • To carry out the necessary work to ensure that natural or legal third parties, institutions, and organizations (employees, visitors, suppliers, business partners, etc.) affiliated with the municipality can benefit from our municipality's products and services,
• To conduct e-municipality activities on our corporate website,
• To verify the identity of individuals conducting transactions through our corporate website and e-municipality,
• To fulfill legal and regulatory requirements and take necessary measures,
• To carry out auditing or regulatory duties carried out by authorized public institutions and organizations,
• To fulfill information and document requests from judicial bodies or administrative authorities,
• To conduct listings, reporting, analysis, and development studies regarding the use of services offered by our municipality and all its affiliated centers and units,
• To increase customer satisfaction with our products and services and to implement user-specific customizations,
• To conduct market research, promotion, information, and evaluation of complaints and suggestions regarding our services,
• To communicate directly with users through communication channels,
• To carry out risk management and quality improvement activities.
Pursuant to Articles 5 and 8 of the Personal Data Protection Law and/or if there are exceptions in the relevant legislation, our Municipality may process personal data and share it with third parties without obtaining the user's consent.
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4. Sharing of Personal Data Obtained Through Our Website
Our Municipality may transfer personal data obtained through our website, and new data obtained using this personal data, for the following purposes:
• To perform the services offered to users through the website,
• In line with the requests of relevant public institutions and organizations and to a limited extent,
• To banks for bill payment activities,
• To domestic suppliers and business partners for strategy development and municipal activities.
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5. Right to Access and Correction Requests for Personal Data Obtained Through Our Website
Users have the right to apply to our Municipality and:
• Learn whether personal data has been processed,
• If so, request information regarding this,
• Learn the purpose and appropriateness of processing,
• Know the third parties to whom data has been transferred, both domestically and internationally,
• Request the rectification of incomplete or inaccurately processed data,
• Request the deletion or destruction of data,
• Request notification of these transactions to third parties,
• Object to any adverse action resulting from analysis by exclusively automated systems,
• Request compensation in the event of damages.
Applications can be made using the Data Subject Application Form available at www.bornova.bel.tr.
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6. Storage Period for Personal Data Obtained Through Our Website
Your personal data will be stored for the purposes specified in this Information Notice, limited to the following:
• For the periods specified in the laws to which our Municipality and its affiliated units are subject,
• Within the scope of data processing and statute of limitations,
• Taking into account the periods updated in case of legal amendments,
• Once the purpose is fulfilled, it is deleted, destroyed, or anonymized.
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7. Measures Taken by Our Municipality Regarding Data Security
Our Municipality shall not process personal data:
• Unlawfully