Our Directorate carries out the following core duties by facilitating the Mayor’s dialogue with the public, institutions, and organizations:

1. Planning the Mayor's appointments, organizing meetings, and informing the relevant units about the dates and times of upcoming meetings,

2. Preparing and tracking the Mayor’s daily, weekly, and monthly schedules,

3. Coordinating the Mayor’s relations with other organizations and citizens, arranging meetings between the Mayor and individuals or institutions in accordance with appointment requests,

4. Organizing the Mayor’s secretariat and managing services related to the Mayor’s meetings and appointments,

5. Organizing the reception and hospitality of domestic and international guests visiting the Mayor, as well as coordinating communication and activities with sister cities to ensure the best possible experience,

6. Managing all protocol and ceremonial duties related to the Mayor’s participation in visits, invitations, receptions, farewells, inaugurations, national and religious holidays, local independence day events, and other important occasions; informing the Mayor of the time and place of such events, ensuring the Mayor's participation, and, when unavailable, delegating participation to the Deputy Mayor or Acting Mayor to fulfill protocol obligations on behalf of the Mayor.