Corporate | Directorate of Neighborhood Affairs

Corporate

Directorate of Neighborhood Affairs

JOB DESCRIPTION:
To coordinate and forward the demands, requests, and complaints of the 45 neighborhood headmen (muhtars) within the Bornova district boundaries to relevant municipal departments, and to ensure the payment of electricity, water, internet, and landline bills of muhtarlık offices.


FIELDS OF ACTIVITY:

  1. To spend the budget allocated to the Directorate of Neighborhood Affairs in accordance with relevant legislation and keep records.

  2. To maintain records of the muhtars, handle correspondence between the Directorate of Neighborhood Affairs and other departments, archive documents, and log incoming and outgoing paperwork.

  3. To ensure coordination and cooperation between the Mayor's Office and the muhtars.

  4. To convey written and verbal instructions from the Mayor regarding muhtars to relevant units and ensure their implementation.

  5. To monitor verbal and written petitions, complaints, suggestions, etc., received from or about muhtars, and to deliver outcomes to the concerned parties as quickly as possible.

  6. To regularly collect data related to its activities, evaluate it, prepare reports, and manage systems based on these findings.

  7. To perform or assign necessary inspections for all personnel working under the Directorate.

  8. To coordinate joint responsibilities with muhtars and conduct necessary communication and collaboration with other relevant units.

  9. To define the implementation steps of projects and actions to be carried out within the scope of the directorate.

  10. To conduct activities in effective cooperation with the Mayor and Deputy Mayors during the execution of tasks.

  11. To organize or support training activities, seminars, symposiums, workshops, conferences, and panels to ensure the lawful execution of muhtarlık operations, and to increase service quality and work efficiency, as needed or upon request.

  12. To establish effective communication with public institutions, professional chambers, unions, foundations, and NGOs to support the efficient execution of municipal services.

  13. To organize periodic meetings with muhtars to collect their opinions and suggestions regarding municipal services.

  14. To follow up and make payments for the utility bills (water, electricity, phone, internet) of the muhtarlık offices.

  15. To meet toner and drum needs of the muhtarlık offices.

  16. To carry out other duties assigned by the Mayor.

  17. To implement the decisions of the Personal Data Protection Committee regarding the department's operations and processes.

  18. To submit application forms and petitions prepared or collected by the department for pre-approval by the Personal Data Protection Committee in accordance with the Personal Data Protection Law.

  19. To carry out periodic scanning and destruction of personal data stored in physical files and digital systems.

  20. To monitor and implement actions and tasks planned within the scope of the internal control system.

Show More
Show More
Show More
Show More
    Show More